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iBwave introduces a new web-based customer portal
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iBwave invites you to register to the new My iBwave
Customer Portal


Following the release of our new corporate website that takes on an enhanced look and a more user-friendly navigation, we are excited to release a new web-based customer portal to our valuable clients.

My iBwave Customer Portal has been developed with you in mind, and will be your ultimate destination for product support, documentation, software upgrades and downloads. It offers you reliable and secure online access to self-service support features and to a dedicated and extensive knowledge base that will accelerate your proficiency and improve your autonomy on iBwave products.

The new portal provides transparent access to self-serve online features, 24 hours a day, seven days a week:

Knowledge Base
Access an up-to-date knowledge base that allows you to learn from instant and accurate answers to the most frequently asked questions pertaining to a product technical issue or a specific support topic.

Software secure downloads
Safely download software upgrades and updates included in your Annual Maintenance and Support subscription. My iBwave portal has been designed with state-of-the-art security and advanced encryption standards.

Easy account management
With the new portal, you can now view, manage and transfer your software licenses as per your license agreement, without any assistance.

Case management
Create and submit product related issues to our Support team. Cases allow you to precisely pinpoint an issue and properly document it to help iBwave’s support specialists quickly diagnose it and efficiently resolve it.

Clients with an active Annual Maintenance Subscription will make the most out of their software investment and will have a privileged access to all the customer portal features, at no extra cost.

iBwave is committed to continue bringing new functional and content enhancements to the customer portal in the near future. We invite you to come back often to see and experience its evolution.

Familiarize yourself with the portal features in preparation for the new iBwave Design software release scheduled at the end of November 2009.

So don’t wait any longer! Visit My iBwave Customer Portal today and click on Register to create your profile and start enjoying the new benefits. »

To learn more, read our Press Release »


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New Product:
Optimization Module


Extrapolate the outdoor wireless signal inside your building, to estimate signal quality before you start designing indoor systems.
Order Today »


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Is your Annual & Maintenance subscription expiring soon? Renew it now to benefit from our customer portal
privileges.
»


Register to iBwave Certification Program. Learn in-building wireless best practices and get certified on iBwave Design. »


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