With a trend towards enterprise‑funded Wi‑Fi and Cellular networks built on common infrastructure components in the same venues, having a solution like iBwave maximizes the productivity of our design engineering and field workforce.

- Steven Strickland, Solution Management & Marketing for NCR Telecom & Technology -



NCR Telecom & Technology logo

NCR Corporation is a leader in omni‑channel solutions, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 650 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business.

Utilizing NCR’s team of 17,000 service professionals, NCR Telecom & Technology (T&T) provides comprehensive services solutions encompassing consulting, field services, and remote management to the top telecommunications service providers and network equipment manufacturers across the globe.

Each year, NCR Telecom and Technology:

  • Installs and manages over 100,000 wireless access points
  • Completes over 250,000 enterprise network deployments
  • Manages over 200,000 network end points
  • Executes 1.2M service actions


QUICK FACTS

ABOUT NCR

Over 30,000 employees
doing business in 180 countries
 

HEADQUARTERS

Duluth, Geaorgia, USA
 

LOCATION

International
 

TECHNOLOGIES DESIGNED

DAS, Small Cells, Wi‑Fi, Public Safety
 


PRODUCTS USED

iBwave Design

iBwave Design

The most powerful and productive way to design and deliver indoor wireless cellular and Wi‑Fi networks.


 
iBwave Mobile Note

iBwave Mobile Note

A powerful and intuitive Android app that will save hundreds of hours during your site survey and installation process.


 
iBwave Wi-Fi

iBwave Wi‑Fi®

Industry standard software platform for Wi‑Fi network planning & design.


 


WHAT'S THE STORY?

In order to design and deploy high-quality networks their customers can rely on, the NCR T&T division has chosen to use iBwave Design as their standard software to design multiple in-building wireless networks, including: DAS, Small Cells, Wi-Fi, Public Safety and cabling routes.

Most recently, NCR has also invested in iBwave Wi‑Fi® for their professional services team to deploy a large amount of stand alone WLAN networks for their customers. In 2017 NCR T&T will have 17 certified iBwave Professionals.

 

RF Engineer using iBwave Mobile app

“NCR’s ability to standardize on one collaborative design platform is absolutely critical in delivering multivendor wireless technologies to venue owners looking to keep pace with explosive mobile device growth. Our presales and professional services engineers are unmatched in their knowledge of enterprise networking and RF planning. It is my team’s inherent responsibility to equip our experts with the right tools to proficiently design in‑building wireless networks and exchange information with our global field force in real‑time.”

- Steven Strickland,
Solution Management & Marketing, NCR Telecom & Technology

WHY iBWAVE?

ABILITY TO DESIGN MULTI‑TECHNOLOGY NETWORKS

With iBwave Design, NCR is able to model and design multiple types of in‑building wireless networks in a single solution.

ACCURATE PREDICTIONS FOR ANY NETWORK TYPE

By using iBwave Design, NCR has the ability to run project predictions for virtually any type of wireless network they are deploying.

SITE SURVEY AUTOMATION & CLOUD INTEGRATION

With iBwave Mobile Note, NCR significiantly reduces the survey data import process by using the app as an all‑in‑one survey tool (data collection, documentation, and design) and then save all site info to the cloud so it can be worked on by an engineer in another location

FAVOURITE FEATURES

Here are a few of the features that the NCR T&T team finds most useful:

  • RF planning automation
  • Predictive mapping of cable routes and wireless access points
  • Automatic bill of materials and project costs
  • Wi-Fi & cellular design in one tool
  • 3D output maps
  • Prediction validation against measured data

 



THE BENEFITS

With iBwave as the standard software for in‑building network design, NCR has seen significant benefits:

20% IN PRODUCTIVITY

TIME TO
QUOTE

ACCURACY OF BILL OF MATERIALS

TIME TO SHARE SITE SURVEY DATA

NUMBER OF DEALS WON

TIME SPENT ON PROJECT COORDINATION