Training support is provided from Monday to Friday, between 9AM and 5PM EST – contact Training.

Limited support for license issues and course extensions are provided on Saturday and Sunday, and Monday to Friday between 5PM and 9AM EST – contact (emails will be addressed within 24 hours)
All iBwave online courses are non‑refundable. For any additional information regarding the terms and conditions, please click here.
Once activated, the online courses are available for 30 days.
An online training manual is included in the Learning Center for the Small Cells and In‑Building Fundamentals course. This online manual is available for 1 year from date of course activation.
Yes, The iBwave Training Program is recognized by BICSI for Continuing Education Credits (CECs) and accounts for the following number of credits at completion.

Course: Small Cells Training (Online) > 7 credits
Course: In-Building Fundamentals (Online) > 7 credits

BICSI is the international Continuing Education association that provides information, education and knowledge assessment for individuals and companies in the ITS industry.