Privacy Statement
At iBwave, we are committed to upholding the highest standards of privacy and data protection.
On this page, you will find iBwave’s privacy policies and data protection notices. Our goal is to foster trust by providing clear and concise information to help you understand iBwave’s privacy practices.
iBwave Solutions Inc. Internet Data Protection Notice
Last Revised August 2026
iBwave Solutions Inc. (“iBwave”, “we,” “us,” “our”) is committed to safeguarding your personal data online. How your personal data will be processed during your use of iBwave’s websites is outlined below.
All personal data you submit are collected by iBwave and its affiliates located in your country of residence (according to what you provide in the collection form).
iBwave has implemented a set of Binding Corporate Rules (“BCRs”) to safeguard intra-company personal data transfers. The implementation of BCRs provides an adequate level of protection for intra-company transfers carried out from the European Economic Area (EEA) to non-EEA countries throughout the world as they are drafted in compliance with the General Data Protection Regulation (“GDPR”) requirements.
From time to time, we may make changes to this notice to reflect changes in our business or to serve you better. iBwave will make reasonable efforts to publish any such changes in this notice, such as posting on this website. You should review this notice periodically to stay informed of any changes. Please note the date of the notice above, so that you know when it was last updated.
iBwave protects your personal information on iBwave.com and related iBwave websites through the following basic principles:
i. Collection and Use of Personal Data
You will be advised when iBwave is collecting information through this website about you or your online preferences and expectations, and it will be made clear how that information is to be used.
Our web servers do not collect e-mail addresses unless you provide them to us. However, we do collect generalized information such as the IP address and domain name from which the connection originates. This information is used in the aggregate to measure pages viewed, the amount of time spent on the site, the number of visits, and similar information. We use this information, based on our legitimate interest, for the following purposes: 1) rendering the website, 2) ensuring security, and 3) content enhancement.
In addition, based on our legitimate interest in improving this website, we utilize various types of “cookies” to maintain a record of your visit. For more information about the types of cookies used by iBwave, how they are used, and your options for limiting their use, please review iBwave’s Cookies policy by clicking here.
Other than information collected through strictly necessary cookies (as described in iBwave’s Cookies Policy), you will be able to choose whether you want to provide such information. For example, some information collected through cookies may also be used for marketing purposes or for tracking and reporting website traffic. If you choose not to provide some information, please be aware that it may not be possible for you to proceed with your chosen business activity with iBwave.
When you provide us with information such as names, addresses, phone numbers, e-mail addresses, etc., we will only use them to respond to your inquiries (e.g. provided via the website’s contact form) and manage user established online accounts, based on our legitimate interest in keeping and improving our relationship with you or for specific iBwave marketing activities, events, or services upon consent from your part when required
iBwave reserves the right to retain electronic communications sent by visitors based on its legitimate interest in detecting and interrupting rogue emails. For this purpose, iBwave also uses specific technology to forward e-mail and to log e-mail transactions. Logs of e-mail transactions include date and time of message; name and IP address of the device used to send the e-mail; e-mail address of message originator; and iBwave address of recipient
ii. Disclosure
Any information collected about you will be kept in a secure format and not shared with third parties, apart from iBwave affiliates or service providers for the purposes of iBwave’s own marketing activities or support of the site, unless you give prior permission for that information to be shared. However, iBwave may have to disclose personal data it considers necessary to comply with court orders, subpoenas, governmental or law enforcement requests, or to a third party to which ownership of iBwave or an iBwave affiliate is transferred via an acquisition, merger, sale of assets, etc.
iBwave reserves the right to transfer information you provide to other countries to share such information with iBwave affiliates or service providers. We maintain safeguards reasonably intended to protect your personal data from unauthorized or inappropriate access.
Where the personal data processing involves the transfer of data outside the European Union, iBwave ensures that the transfers are carried out in compliance with the GDPR.
Personal data transfers to non-EU based iBwave affiliates are covered by the company’s Binding Corporate Rules, whereas transfers to third-party providers outside the EU are secured through appropriate contractual safeguards such as the EU Commission’s Standard Contractual Clauses or BCRs for Processors. You may request and receive a copy of such documents by contacting the iBwave Privacy Office as provided in the “Contact Us” section below.
iii. Retention
Your personal data processed by iBwave is kept in a form which permits your identification for no longer than what is necessary for the purposes for which the personal data are processed. To determine the data retention period of your data, we use the following criteria:
- Where you create an account, we keep your personal data after a period of inactivity defined in accordance with local law and guidance, unless you request us to delete it earlier;
- Where you contact us for an inquiry, we keep your personal data for the duration needed for the processing of your inquiry;
- Where you have consented to direct marketing, we keep your personal data used for direct marketing until you unsubscribe or require us to delete it or after a period of inactivity (no active interaction with brands) defined in accordance with local regulations and guidance. In that case, we will only keep the information necessary to handle your right to object in accordance with local regulations and guidance and if you are a client we can keep your personal data but only for client management purpose.
- Where cookies are placed on your computer, we keep them for a period defined in accordance with local regulations and guidance.
iv. Your rights
You are allowed to obtain access to the personal data that iBwave processes and can make reasonable requests to correct, amend, or delete information, where it is inaccurate.
In the event you choose to delete or thoroughly anonymize your personal data from our database, we may retain a record of your deletion request as well as records indicating the type of information deleted as evidence of our compliance with this Internet Protection Notice.
You can also exercise your rights to obtain the portability of your personal data or to request the restriction of the processing of your personal data.
In addition, whenever iBwave processes your personal data based on its legitimate interest, you may at any time object to such processing on legitimate grounds relating to your situation.
In addition, you can unsubscribe or opt out of our direct marketing communication at any time. It is easiest to do this by clicking on the “unsubscribe” link in any marketing related email or communication we send you. Otherwise, you can contact us using the contact details below.
iBwave does not endorse, nor does it participate in the practice of “spamming” (sending of unsolicited promotional e-mail). If you believe you have received such a message from iBwave please contact .
To submit any of the above-mentioned requests, please contact us at or at the mailing address listed below. Be sure to include your name and clear instructions regarding any change to your personal data or request to delete your information from our database, and iBwave will respond to your message. In case we are unable to complete your request, we will provide you with relevant explanations in due time.
You also have the right to lodge a complaint with a supervisory authority if you suspect that iBwave is not compliant with applicable data protection rules. In addition, you can find in the BCRs of iBwave (and more specifically in Articles 5.1, 5.4, 6.3, 6.4 and appendix 2) the data protection principles to which iBwave is subject to and that you have the right to enforce, as a third-party beneficiary. Indeed, if you suffer any damage related to the processing of your personal data, you have the rights to obtain redress and, where appropriate, receive compensation as may be ordered by the competent court or Supervisory Authority or as decided according to the internal iBwave complaint mechanism, if used.
v. Children’s personal data
iBwave does not intend to collect information from children under the age of sixteen (16) without the consent of the child’s parent or legal guardian. Children under the age of sixteen (16) should only submit information to iBwave with the prior consent of their parents or legal guardian. If your child has submitted personal data to iBwave and you would like to request that such information be removed, please contact us as provided below and we will make reasonable efforts to ensure such information is removed.
International visitors to iBwave’s websites should be aware that personal data may be transferred to computers in the United States or other locations around the world to fulfill your request.
vi. Security measures applicable to your personal data
iBwave implements all appropriate technical and organizational measures to ensure a level of security for personal data appropriate to the risk and protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access to. The same level of protection is contractually imposed by iBwave on our services providers.
vii. Miscellaneous
iBwave’s websites may contain links to other sites not under the iBwave domain names or not owned by iBwave. These links are provided solely as a convenience to you. We are not responsible for the content, security, or data protection practices employed by non-iBwave websites. iBwave does not endorse, warrant, or guarantee the products or services described or offered in these other websites.
Non-personal data you may supply to iBwave through iBwave websites will not be treated as proprietary or as confidential and iBwave assumes no obligation to protect such information from disclosure. iBwave may use any such information you supply to respond to inquiries or as part of its marketing activities. Further, the submission of such information to iBwave shall not restrict the purchase, manufacture, or use of similar products, services, plans, and ideas by iBwave for any purpose whatever and iBwave shall be free to reproduce, use, disclose, and distribute the information to others without restriction.
viii. Contact Us
If you want to exercise your rights or if you have any questions or comments about this privacy notice, please contact us at:
iBwave
Address: 8500 Bd Décarie, 3rd floor, Suite 116, Mont-Royal, QC H4P 2N2
Phone: +1 (514) 397-0606
Toll Free: +1 (855) 442-9283 (1.855.4.IBWAVE)
Fax: +1 (514) 409-2499
Email:
ix. Internet Data Protection Notice in Other Languages
For a copy of the notice in other languages, please contact the iBwave Privacy Office at .